FREQUENTLY ASKED QUESTIONS

     The Frequently Asked Questions (FAQs) area should contain the answers to MOST Client related questions, but if the answer is NOT HERE, please use the e-mail address at the bottom of the page to make your inquiry. We will answer your e-mail question ASAP, but please allow up to 48 Hours for our response.

FAQ - The Common Questions

       Click on the question number to link to the answer.

    1. Can I use Web Site pages I have created myself?
    2. Who can access my Web Site?
    3. Is there anything I cannot put on my Web Site?
    4. Which works best for Web Sites, Netscape Navigator or Microsoft Internet Explorer?
    5. How long does it take to create a Web Site and get it on the Internet?
    6. What should I do to prepare for the creation of my Web Site?
    7. How can I get the necessary materials to WOW-Web.com for the Web Site?
    8. How do I retrieve my e-mail from WOW-Web.com?
    9. How do I view the Statistics on my Web Site?
    10. How long does it take to setup a Platinum Package / Domain Name account on the Internet?
    11. How do I advertise or announce my new Web Site?

FAQ - The Answers

Question 1. Can I use Web Site pages I have created myself?
        Answer: YES, you can do your own web mastering, but WOW-Web.com does not have user accessible uploading. To accomplish this you can e-mail the files to us.
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Question 2. Who can access my Web Site?
        Answer: Anyone with an Internet connection, proper computer and browser software. Currently, there are Hundreds of Millions of Internet users.
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Question 3. Is there anything I cannot put on my Web Site?
        Answer: YES, there are many things that you cannot put on a Web Site hosted by WOW-Web.com (or other providers), they include, anything that violates any copyright, trade secret, U.S. Federal or State regulation or law; as well as any obscene, threatening, or offensive materials. Please refer to the Usage Agreement for more details.
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Question 4. Which works best for Web Sites, Netscape Navigator or Microsoft Internet Explorer?
        Answer: That is a debate that WOW-Web.com is not going to get into... However, when designing and programming a Web Site, the pages should be written to work equally as well with either browser. This philosophy is used when WOW-Web.com writes Web Sites.
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Question 5. How long does it take to create a Web Site and get it on the Internet?
        Answer: The answer really depends on you and what you want for your Web Site. If you have the pictures, graphics, text, layout and other items ready, a basic Web Site can be on the Internet the same day. If your Site is to be complex in design or layout, or if your pictures, graphics, text or other items need a lot of work, it obviously would take longer to complete. We will work with you to get everything moving and your Web Site up as soon as possible.
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Question 6. What should I do to prepare for the creation of my Web Site?
        Answer: You need to determine what message your Web Site should be getting out to your potential viewing public. Pictures, Graphics, Text, etc. should be collected. Have a basic idea of what you want your pages to look like, but keep it simple. The best Web Site pages are the simple, easy to follow ones. Overdoing it or crowding too much on one page or one area can make someone just click off your Site and on to a competitor. At WOW-Web.com, we can help make it easy to plan your Web Site. You can choose from Background colors or graphics, text colors, layout designs and more. All to make your web site the way YOU want it... and at very reasonable prices!
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Question 7. How can I get the necessary materials to WOW-Web.com for the Web Site?
        Answer: Computer files can be e-mailed as attachments to:
webmasters@WOW-Web.com and Pictures or Text (hardcopy) can be sent to: WOW-Web.com, 3913 Monterey Court, Chesapeake, VA 23321-2054 (include a SASE if materials are to be returned)
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Question 8. How do I retrieve my e-mail from WOW-Web.com?
        Answer: If your account is setup with an e-mail forwarding address, there is no need to retrieve e-mail from WOW-Web.com. Your e-mail is automatically forwarded to your ISP / POP e-mail account (your dial up Internet Service Provider)
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Question 9. How do I view the Statistics on my Web Site?
        Answer: If your account is setup with the optional Monthly Statistics, you will be able to link to the password protected statistic pages by entering your user name and password (you chose these when you setup your account with WOW-Web.com).
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Question 10. How long does it take to setup a Domain Name account on the Internet?
        Answer: Your Domain Name account registration begins immediately upon receipt of the required information and payment of the setup charge. Once the registration process starts, it usually takes about 72 hours for Network Solutions setup and the propagation of changes to occur across the Internet.
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Question 11. How do I advertise or announce my new Web Site?
        Answer: Internet users often use Search Engines to locate web sites. Some search engines automatically update themselves and add new Web Sites to their databases, but some only update every six months or so. Other search engines allow you to add your site to their databases free of charge. Some of the popular search engines that allow you to add your site to their databases are Yahoo, Lycos, WebCrawler, Hotbot, Excite and AltaVista. BUT the best way to announce your web site is to target your potential viewers through the addition of your Web Site address to Business Cards, Stationary, Flyers, and all other forms of advertising.
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